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Negotiating skills: These
are interactive communication processes that may
take place whenever we want something from someone else
or another person wants something from us.
"Take it or leave it!" -
"This proposal is non-negotiable." - "Don't ask me to go
back to my client on this”. “This is all we are going
to do." - "This is it. If you don't want to accept it at
that price, forget it." "Negotiating with you is a waste
of time. We'll see you in court!" How do you feel when
you hear statements like this? How do you feel when
people are belligerent when they hang up on you,
literally or figuratively, when they let you know that
they do not want to have a dialogue with you about such
ethereal subjects as your needs, interests, or concerns
about a proposal or a transaction?
If you react negatively to
ultimatums, inflexibility, and statements like those in
the preceding paragraph, you may come to the realisation
that other people feel the same way. Unless you are in
the military, or subject to some similar hierarchical
organisation, you will conclude that, if you want to
have a relationship with the party on the other side of
the table or the other end of the phone, you must
negotiate. Negotiation is unavoidable.
Most of us negotiate with
one another frequently. Once we realise this,
theoretically, we have two choices, to accept the fact
that negotiation is a way of life in our culture and
improve our skills so that we can negotiate with
confidence or, do nothing about it. Some may argue that
negotiation is an art, that it is intuitive or, that we
all know how to negotiate. Perhaps there are naturally
gifted negotiators but, as a business man and an adviser
who has spent over 35 years negotiating settlements,
negotiating transactions for clients and negotiating
personal transactions I can attest to the fact that a
lot of negotiators are not naturally gifted.
Most people simply don't
know how to negotiate. Our parents don't teach us how
to negotiate, probably because their parents didn't
teach them how to negotiate. Despite the fact that
negotiating is a vital skill we're taught nothing about
it in school. That leads to the second reason there are
so few negotiators, people don't think it's possible to
learn how to become one. Since we're not taught how to
negotiate we just assume it cannot be taught. The third
and I believe most powerful reason is fear. |
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Motivation:
To help develop an
effectiveness of all delegates who are employed working
within an environment and inspire people to work,
individually or in groups in ways that produce the best
results, you will need to tap into their own personal
motivation forces and to show
an empathetic approach to the skills required.
The art of motivating people starts with learning how to
influence individual behaviour. Once you understand this
you are more likely to gain results that both the
organisation and its members want.
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What is motivation? |
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Fear |
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Desire |
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Circumstances |
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Recruitment: of specialist staff is
an area that is best left to the professionals, that is
why we work very closely with a very well respected
business. Amberstone are an independently owned
recruitment consultancy. Established in 2002 their aim
is to provide a streamlined solution to candidates and
clients alike, particularly for professional
organisations and the consumer driven, commercially
focused businesses that require the best talent
available to drive their business forward.
Our success is founded on
delivering an intelligently unique recruitment service,
tailored directly to the specific requirements of our
clients business through our values of:
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Adapting to changing market trends |
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Being passionate about our clients business |
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Delivering a service that is unsurpassed |
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Raising the industry expectations for
recruitment services |
The fact that the majority
of their new business is gained through personal
recommendation is an accolade that speaks for itself and
one that is not taken lightly by their consultants.
Whether you are looking for your next career move, or
have a vacancy that needs the right candidate,
Amberstone will work in total partnership with you to
achieve your personal and business goals.
Dedication, Enthusiasm,
Attention to Detail and Ethical Practice are qualities
instilled into our consultants to ensure that we get it
right, first time, every time. For further information
go to our
Useful Information page. |